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How-to
Delete your account or a team
What deleting your Thoth account or a team removes, what to do first, and why it takes a little while to finish.
- Plan
- Free
- Reading time
- 2 min read
- Checked against Thoth for Windows on
- October 26, 2026
On this page
It can’t be undone
Deleting removes help centers and their files, cloud backups and synced guides. Guides on your own computer are never touched, so bring anything you only have in the cloud back to your PC first.
Your account#
- 1
Do these first
If you pay for Pro, cancel it from Manage billing. A team you own that others are in has to be handed over or deleted. Teams you only belong to just lose you as a member.
- 2
Delete it
Sign in at my.usethoth.app, open Settings and choose Delete my account. Choose Email me a code, then type the 6-digit code we send to your email address and choose Delete my account.
This removes your own workspace (its help centers, cloud backups, synced guides and app connections) and your sign-in. We keep a note that an account was deleted, without your name or email, and Stripe keeps payment records as long as tax law requires. See the privacy policy.
A team#
Only the owner can delete a team, and its subscription has to be cancelled first. On the Team page, under Delete this team, type the team’s name and choose Delete team and everything in it. Its help centers, cloud backups and synced guides go for everyone, but each member keeps their own account. To keep the team going without you, transfer ownership instead. Anyone else can choose Leave this team.
Why it takes a while#
Help centers go offline and the account or team is locked straight away. Then the cleanup runs in stages: we wait for any upload links already handed out to expire, check storage again, and remove the remaining records, with your sign-in last. It can take a day or two. You can leave the page; if a service is briefly unavailable the cleanup tries again by itself, and the progress page says if anything needs support.