Worked examples

Real jobs from start to finish: onboarding, client runbooks, SOPs with sign-off, training and more.

• Document a new-starter laptop setupRecord the order you really set up a laptop in, so any technician can repeat it and nothing lives in one person’s head.Worked example · 2 minFreePro
• One procedure, a version for each clientWrite a procedure once, fill in each client’s details with placeholders, and publish the right copy to the right client in NinjaOne.Worked example · 2 minPro
• Turn a solved ticket into a reusable answerRecord the fix while you reproduce it, paste it into the reply, and keep it so the next ticket takes a minute.Worked example · 1 minFree
• Publish an SOP with a sign-off recordTurn a recorded procedure into a controlled document: document number, purpose and scope, an approver’s sign-off and a review date.Worked example · 2 minTeam
• Build a training kit from one demonstrationFrom a single walkthrough, make a printed handout with tick boxes, a slide deck with speaker notes, a practice demo and a video.Worked example · 1 minFreePro
• Update your guides after a software releaseA vendor renamed a menu and redesigned a screen. Fix the words in every guide, retake the screenshots and re-approve what needs it.Worked example · 1 minPro
• Build a “printer won’t print” troubleshooting flowA guide where the reader’s answer decides the next step, with choices that work in documents, demos and Guide Me.Worked example · 2 minPro
• File a bug report developers can reproduceRecord the exact steps once, mark what went wrong, and paste Markdown into your issue tracker.Worked example · 1 minFree
• Launch a self-service help centerTurn thirty guides into a branded, searchable website customers can use without writing to you.Worked example · 1 minPro
• Move your guides from Folge to ThothBring your library over with its screenshots and annotations, without touching the original.Worked example · 1 minFree
• Turn a Word document, PDF or recording into a guideBring an old procedure or a training video into Thoth as editable steps, then tidy it.Worked example · 1 minFree
• Roll Thoth out to 120 computersPilot on one computer, deploy silently with your RMM, decide about updates, and let each person sign in with their own account.Worked example · 2 minFreePro